Job Description
Job Description
Job Description
Description:
Stone Transformation’s People, Engagement and Performance Practice focuses on helping our clients achieve their intended transformational outcomes through strategic and creative solutions that enable employees to feel aware, prepared and equipped to manage change in their organization. Our team members are seasoned in providing customized strategies and plans to support our clients in being successful in the following areas:
- Change Enablement – Change Management & Change Agility, Communications & Engagement, Technology Adoption
- Organization Effectiveness – Team Effectiveness, Leadership Coaching, Competency Development
- Learning & Development – Training Programs, Learning Solutions, Upskilling Teams
Requirements:
- Command of change management methodologies, frameworks, and deliverables
- Experience developing and executing readiness and adoption strategies, including leadership and stakeholder engagement, resistance management, training, communications, and relevant metrics
- Manage and deliver business-critical change initiatives with clients
- Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project
- Facilitate workshops to identify vision, program value, major stakeholders, impacted users, and assess sentiment
- Lead impact analysis, assess change readiness, and identify key stakeholders.
- Define and assess organizational changes resultant from complex transformations and the change management and communications interventions required
- Familiarity with software and product development lifecycles, and project or program management principles
- Delivering client-focused solutions that leverage the latest tools and practices (e.g., generative AI to accelerate solution delivery)
- Ensure that key change initiatives deliver on business, schedule, and budget objectives
- Determine relevant and appropriate metrics to help measure the client’s progress, reinforce behavior, and adjust to improve results
- Coordinate across initiatives to understand external programs to combat change fatigue
- Develop Executive-level presentations
- Develop readiness and upskilling content based on customer experience (CX) best practices
- Collaborate with project team members and contribute to internal communications
- Lead the development of high-quality and timely deliverables
- Support business development to extend own engagements or identify at least 1 large transformational program for client within Stone’s capabilities / create additional client value
- Engagement in internal Stone cultural initiatives
- Participation in organizations related to practice, industry, or account
- Develop, champion, and recommend changes to policies and guidelines to meet strategic objectives
- Coordinate, plan, and facilitate virtual, hybrid, and in-person stakeholder meetings.
- Prepare agendas and potentially facilitate workshops related to accomplishing project goals
Skills:
- Core consulting skills and behaviors centered around client success
- Project management knowledge
- Desire to work at high levels of an organization and work in the details of a project
- Understanding of methods and practices involved in providing communication, and ensuring effective teamwork on enterprise-level projects
- Experience in change management approaches, tools, and phases of the project lifecycle
- Experience with large-scale organizational change efforts
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Strong Communication (verbal and written), presentation, and stakeholder engagement skills
- Ability to establish and maintain strong relationships
- Ability to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Familiarity with analytics and visualization platforms
- Ability to support lean learning needs and game-based learning
- Familiarity with change management analytics platforms
Qualifications
- Consulting experience required
- At least 7-10 years of experience in a change management role, leading significant change management engagements with successful outcomes in complex organizations
- Demonstrated experience leading change and transformation initiatives for global enterprises, large business units, and IT environments
- Ability to establish immediate credibility, build consensus, and achieve goals through influence at the senior executive and front-line employee levels
- Strong client-facing presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
- Experience and knowledge of multiple change management principles and methodologies
- Strong facilitation experience
- Ability to quickly build trust and value-based relationships with employees at all levels of an organization
- Advanced proficiency with the Microsoft Office Suite and Project Management frameworks, including expert-level proficiency in Microsoft PowerPoint
- Entrepreneurial mindset and comfortable with ambiguity
- Strong work ethic
- Flexibility with work location depending on business needs and living within a reasonable distance to the office
- Exceptional communication skills, both written and verbal
- ProSci ADKAR or other formal change management methodology knowledge preferred (certification not required)
Change Management Director
Job Tags
Work at office, Immediate start,