Job Description

Senior It Project Manager

The Senior IT Project Manager is accountable for the end to end management of very critical projects. In collaboration with appropriate clinical and business departments. The Senior Project Manager is responsible for the overall direction of mid to large scale programs with multiple sub-projects. This position works closely with SHC clinical and business leadership and leads a multi-disciplinary team in the design, implementation, workflow optimization, change management, and issue resolution related to clinical and non-clinical applications. The position has broad knowledge of clinical applications such as Epic, along with business and financial systems and how they integrate. The Senior Project Manager independently addresses issues and design decisions of high complexity, identifies potential issues before they arise, and assists other with issues resolution and design decisions. The position delivers clear communication and documentation of complex concepts and issues related to the healthcare technology across the organization to influence and negotiate optimal solutions and progress toward goals.

Locations: Stanford Health Care

What You Will Do

• Lead the definition of project scope, goals and deliverables and set project expectations across all stakeholders
• Negotiate and resolve scope creep and other risks associated with executing on the project plans
• Establish detailed project schedule and budget in conjunction with associated Project Managers, coordinators, Team Leads, Managers and Directors
• Ensure all costs over and above the financial scope identified at the outset of the project are clearly identified and approved before progressing further work on the program
• Lead project steering committee meetings with appropriate content related to project progress, risks, issues, mitigations and any other items that require steering committee actions
• In collaboration with Team Leads, Managers and Directors, identify ways of improving work-smart processes, examining existing structure against client needs, identifying areas for improvement within the process going forward and making appropriate changes to project management
• Lead the maintenance of up-to-date project documentation for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables
• Continuously engage with the education team to understand their needs and direct internal Project activities to effectively facilitate end use training
• Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences.
• Lead smooth coordination and turnover of projects both at the initial stage and project end/conclusion and transition to the education team and end users as required
• Lead the development and institutionalization of sound project management process disciplines and continuous process improvement by providing creative and proactive thinking with regards to existing processes
• Lead periodic customer satisfaction surveys guide project coordinators to collect data and report to IT management
• Provide input into annual performance review of all project team members as required
• Perform miscellaneous job-related duties as assigned

Education Qualifications

• Bachelor's Degree from an accredited college/university

Experience Qualifications

• Seven (7) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Knowledge and understanding of goals and the interdependencies of functional departments and groups (in health care industry) and the ability to lead large-scale complex IT projects in addressing overall business needs
• Knowledge of SDLC, Agile and other software development methodologies
• Knowledge and understanding of needs, goals, deliverables and interdependencies of various functional groups and departments in a health care environment
• Knowledge of informational technology disciplines; eg, network operations, databases, software applications and interfaces, production operations, quality assurance and systems management
• Knowledge and understanding of technical disciplines including programmers, systems analyst, and networking in a healthcare environment involving multiple applications and interfaces
• Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation
• Knowledge and ability to direct a staff in integrating information technology services with the work requirements and deliverables of the unit
• Knowledge of principles and practices of organization, administration, fiscal and personnel management
• Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately
• Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
• Knowledge of current issues and trends in health care and clinical operations in a health care system
• Ability to apply judgment and make informed decisions
• Ability to develop programs and lead process improvement projects
• Ability to foster effective working relationships and build consensus with other departments and external vendors
• Ability to plan, organize, prioritize, work independently and meet deadlines
• Ability to strategize, plan and implement change
• Ability to supervise, coach, mentor, train, and evaluate work results

Licenses and Certifications

• None.

These Principles Apply to All Employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $74.73 - $99.04 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

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