Job Description
Company Background:
We are 24 (and growing) market-leading operating companies that deliver unmatched HVAC, mechanical, refrigeration, plumbing, and electrical solutions. We are actively building the nation's preferred technical service partnership for commercial MEP+ ecosystems, empowering industrial, commercial, and institutional clients—including Fortune 500 companies and other industry leaders across the United States—with reliable, innovative service. Learn more about us at
Location : Kennett Square, PA or Wilmington, DE
Employment Type: Full-time
Compensation : Competitive salary
Industry : Commercial / Industrial HVAC
Technical & Operational Leadership
- Oversee day-to-day service operations including dispatching, preventive maintenance programs, emergency calls, and work order tracking.
- Ensure compliance with local codes, permitting processes, safety standards, and licensing requirements.
- Manage inventory and parts procurement; establish vendor and subcontractor relationships for efficient sourcing and labor support.
Business Development
- Drive customer acquisition through outreach, partnerships, and competitive service agreement offerings.
- Manage financial performance including budgeting, P&L oversight, rate-setting, and profitability analysis.
- Assist with quoting and project planning for retrofit and maintenance contract opportunities.
Team Building & People Management
- Recruit, onboard, and lead a service team including technicians, dispatchers, and coordinators.
- Provide coaching, mentoring, and ongoing training to build technical excellence and team culture.
- Manage team performance using KPIs such as response times, customer satisfaction, upselling, and job quality.
Customer & Relationship Management
- Serve as the face of the company for clients, turning first-time customers into long-term partnerships.
- Resolve service issues, warranty disputes, and complaints in a professional, solution-focused manner.
- Build relationships with general contractors, property managers, mechanical contractors, and local referral networks.
What We're Looking ForExperience
- 5–10+ years in commercial HVAC service management, foreman roles, or senior technician leadership.
- Experience launching or scaling service departments strongly preferred.
- Background in managing retrofit projects, special service contracts, or large-scale maintenance portfolios.
Attributes & Skills
- Deep understanding of HVAC systems and service operations.
- Strong entrepreneurial mindset — thrives in a start-up or market-entry environment.
- Resilient, persistent, and adaptable to change.
- Excellent communication, client-facing, and conflict-resolution skills.
- Willingness to be hands-on in the field, especially during the ramp-up phase.
- Strategic thinker who balances daily operations with long-term growth initiatives.
Why Join Us?- Be a builder — shape the direction and success of a new service division.
- Grow with us — opportunities for advancement and leadership in a rapidly expanding company.
- Make an impact — join a mission-driven team focused on quality, relationships, and reputation.
Ready to lead something meaningful? Apply now and help us bring best-in-class HVAC service to Wilmington and beyond.
BenefitsMedical, Dental, Vision, Life Insurance, 401k with company match, Disability insurance, Paid holidays, Paid vacation.
Why Join Us?
We're committed to attracting talented individuals who seek a company with a strong foundation of success and an outstanding culture. We proactively provide competitive compensation, comprehensive benefits, and clear pathways for career advancement with autonomy and flexibility in an entrepreneurial environment.
Learn more about us at
We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business.
...Carolina's Best Employers for 2023, 2024, and 2025 by Business North Carolina!! At Carolina Therapy Connection , we believe every child deserves to thrive, and every speech therapist deserves a workplace where theyre empowered to do what they love , supported...
...Speech Therapist Salary Competitive Rates, Based on Experience ($65/ hour - $75/ hour) Job Description Looking for a flexible... ..., providing occupational, physical, and speech therapy, as well as child development services. We are looking to grow...
...and take the first step to Destination: Progress. As a claims adjuster trainee , youll learn how to help customers get back on the... ...property damage and insurance contracts so you can confidently and independently adjust claims. This is a hybrid role, which means youll...
..."- Unlock your potential and embrace exciting opportunities for professional growth and career advancement within our esteemed healthcare system! Compensation Package "- Enjoy an enhanced compensation package, including a generous sign-on bonus of" $60,000 . If...
...portfolio of infrastructure work for agencies such as NYCDOT, MTA, LIRR, PANYNJ etc. Your new role They are seeking a Senior Estimator to join their growing team. This is a key leadership role responsible for managing the full estimating process for complex civil...