Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...Angeles. As an employee ofUSC, you will be a part of a world-class research university and a member of the Trojan Family, which is... ...staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions...
AllTruckJobs is working with Sherman Brothers Heavy Trucking to find a qualified Regional Owner Operator in Albany, Oregon! Pay Information $1,000 to $1,... ...equipment, and liquid bulk hazmat products in both our flatbed and tanker fleets. OTR, regional, dedicated, and...
...Job Opening: Safety Driver for Self-Driving Cars Location: Dallas, TX Pay: $24.00 $28.00 per hour CALL 269-4... ...Is About Were looking for safe and focused drivers to help test self-driving cars ! Youll sit in the car, monitor how it drives...
...Job Description Job Description Job Description: Epic ECSA Analyst with ODBA Expertise Key Responsibilities: Manage and support Epic Client Systems A (ECSA) implementations. Collaborate with teams to integrate ECSA with existing systems. Utilize ODBA skills...
Job Description Company Name: Brothers Heating, Cooling, Plumbing Overview: Pay: $16 - $18 per hour + commission Earning potential: $20 $30/hour on average with commission Schedule: Monday through Sunday Location: Huntersville, SC Part-time and...